5 Key Questions To Ask When Having Your Carpet Steam Cleaned

Posted on: 14 August 2017

If you have wall to wall carpeting in your home, hiring a professional steam cleaning service periodically is a smart thing to do. A steam cleaning on a regular basis can prolong the life of your carpet and help keep it looking like new. Before you contact your carpet cleaning company, it is a good idea to have a list of questions to ask, especially if you've never used the service before. Here are important questions you should direct to your carpet cleaning technician:

1. How Much Will the Carpet Cleaning Service Cost?

Most carpet cleaning agencies will offer an estimate over the phone or in person. This is usually estimated by the number of rooms to be steam cleaned. However, if you would like a more precise price quote, you might want to have a representative come to your home and measure the areas by square foot.

In addition, you might have to pay an extra fee for additional services. This may include removing pet stains and odors, cleaning carpeted stairs, or adding some type of chemical protection to your carpets that can help prevent future stains from developing. Also, you might inquire about steam cleaning prices for upholstery, hallways and even walk-in closets. Prices will vary among carpet cleaning agencies and nationwide, so it is best to obtain some price quotes before deciding on the company to choose.

2. What Process or Techniques Are Commonly Used for Cleaning Carpets?

If you are hiring a steam cleaning service, you can expect the hot water extraction method to be used. Through the use of hot water, a special cleaning solution and suction power, deep down dirt and soil can be removed without harming the fibers of the carpet. Some companies also use biodegradable cleaning products that are environmentally friendly. Also, ask about chemical free steam cleaning if you have members of your household who have allergies or other respiratory issues.

3. Who Is Responsible For Moving the Furniture?

It is a good idea to select a cleaning service that will not charge you extra to move heavy furniture. If they do charge an extra fee, it may be worth it, as it may save you the hassle of having to do so yourself. Inquire about pieces that cannot be moved, such as a heavy grand piano. You will want to remove objects from tables, bookcases, chairs, couches, etc., before they are moved. Ask if your furniture will be returned to the original location after the cleaning process is complete.

4. How Long Will the Cleaning Process Take and When Will the Carpet Be Dry?

While steam cleaning a room may take as little as a half hour or less, you can expect an entire home to take considerably longer. The professionals can give you a rough idea of how long the service will take. They will also tell you how long the drying process typically takes. You will need to consider certain factors such as the temperature and humidity. Generally, it should take several hours to a complete day.

To help your carpets dry faster, use ceiling fans and an air conditioner. During the winter, your heating system may help the carpets dry quicker as well. Your carpet cleaning technician may advise you to walk without your shoes on carpets that have not dried completely. Slippers with a clean soft sole may be worn on damp carpeting.

5. What Guarantee is Offered From the Cleaning Service?

Many companies will guarantee their results and customer satisfaction. If you are not satisfied with the results, will they return for a re-cleaning process at no additional cost? There is typically a time frame involved, such as 14 days or one month, so inquire about that as well. 

For more information, contact companies like Boss Systems Carpet Cleaning.